FAQs
Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please email us at info@reflexflashlights.com.
Question - How long does the Reflex-1 last on a set of batteries?
Answer - That question depends on what type of battery is used and what mode is used. Check out the bottom of the
products page for a comprhensive chart.
Question - In Auto-Dimming Mode the light won't get very bright, it stays dim. What's wrong and how do I fix it?
Answer - First, point the light into the dark sky. Then cup your hand over the front of the light for half a second. Then remove your hand for half a second. Do this four or five times.
Your light should be recalibrated. If that doesn't work - check the glass and see if it needs to be cleaned. If that doesn't fix it then do a field calibration and that should allow the light to return to normal functionality even if the glass is dirty or scratched.
Question - Does ambient light affect the brightness of the flashlight in AUTO mode?
Answer - No. The Reflex1 while in AUTO mode is unaffected by ambient light. We do have a light down the road targeted at bicyclists that would dim as ambient light increases to extend ride time. If anyone has any use cases or ideas of how to improve this technology
let us know!
Question - When I turn my light on it always goes to a dim setting, even when I try and change modes. Why?
Answer - When the battery gets low the light is set to go to a dim mode and it will stay there until fresh batteries are put in. Going into this mode is automatic, switching modes by clicking the button will not help since in any brightness mode the low battery condition will be present.
Question - Why are you only pumping out 225 lumens while using 4 emitters?
Answer - We decided 3 emitters was the best design given the light sensor in the center. Unforeseen benefit: Stable light output. Just look at the chart below.
The chart compares a Surefire light as tested against the Reflex1 in an integrating sphere. And, we will probably have a model that uses one emitter in the future because it seems to be a popular request.
Question - My light is blinking on high mode, but it goes away on medium or low modes. What does this mean?
Answer - When the batteries are low they will sometimes be right at the thresh hold between low battery condition and normal. This can cause the light to switch between the low battery mode and the other mode. Since high brightness mode takes the most power, it will happen in this mode first. This condition will not last long though as it only happens when the battery is right on the brink of low power mode. The flashlight will settle into the low power mode within a minute or two.
Question - My light is blinking in AUTO mode, but it goes away in the steady state modes. What's wrong?
Answer - This seems to occur when the batteries are low. As the flashlight changes levels in AUTO mode it creates a spike in the current as the switching regulator tries to compensate for the change. This spike sometimes causes AUTO mode go into low power mode when the batteries are near their end of life.
Question - What is Low Power Mode and why is it useful?
Answer - When the battery is doesn't have enough juice to provide you with consistent light output at the desired level the flashlight automatically scales back to a level where you can use the last bit of juice in the batteries. As you can see from the graph below the flashlight provides you with approximately 10% of the total light output so that you know you need to change the batteries, but you still have light to see by.